FAQ - postpartumpantyparty.com

Frequently Asked Questions

Got questions? We've got answers. Here's everything you need to know about our products, sizing, shipping, and policies.

Product Questions

What materials are Postpartum Panty Party panties made from?

Our panties are crafted from a blend of 95% cotton and 5% spandex. This combination gives you the comfort and softness of cotton with just enough stretch for support and flexibility during your recovery. The fabric is gentle on sensitive postpartum skin and breathable for all-day wear.

Are your products eco-friendly or sustainable?

We prioritize quality and comfort for postpartum healing. Our cotton-spandex blend is chosen specifically for its durability and gentleness on sensitive skin. We're committed to responsible manufacturing practices and continuously exploring ways to reduce our environmental impact.

Can I wear these panties during heavy postpartum bleeding?

Yes! Many of our panties come with leak-proof options designed specifically for postpartum bleeding and protection. Pair them with our VaginaStrong Perineal Cooling Pad Liners for maximum comfort and confidence. The high-waist designs provide extra coverage and support during this time.

What's the difference between your panty styles?

We offer several styles to meet different postpartum needs: Original Granny Panties (high-waist comfort), High-Waisted Hipsters (coverage with style), Boyfriend-Style (perfect for C-section recovery), and Period Panties (leak-proof protection). Each style is designed with specific recovery scenarios in mind. Check out product descriptions to find the perfect fit for your needs.

Sizing & Fit

How do I know what size to order?

We carry sizes from Small to XXX-Large to fit every mama. Most customers find our panties run true to size. We recommend using your pre-pregnancy size as a starting point, but remember—your body is amazing right now, and our panties are designed to fit and support you at any stage of recovery. If you're between sizes, we suggest sizing up for extra comfort during the early postpartum period.

Are the panties true to size?

Yes, our panties are designed to fit true to size. However, every body is different, especially postpartum. If you find the fit isn't quite right, we have a 15-day return policy for unused items in original condition, so you can exchange for a different size without hassle.

What if the panties don't fit right?

We want you to feel comfortable and confident in your panties. If they don't fit as expected, you can return them within 15 days of purchase for an exchange or refund, as long as they're unused and in original condition. Just reach out to us through Instagram (@postpartumpantyparty) or our contact form, and we'll help you find the right size.

Do you offer a size chart?

Yes! Each product page includes a detailed size chart to help you find your perfect fit. Check the "Size Chart" link on any panty product page to see measurements and sizing guidance.

Shipping & Delivery

How long does shipping take?

Shipping times vary depending on your location and the carrier. Most orders ship within 5-7 business days. Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

What's the shipping cost?

We offer FREE shipping on all orders over $75! For orders under $75, standard shipping rates apply at checkout. This is our way of helping you stock up on comfort without breaking the bank.

Do you offer international shipping?

Currently, we ship to all locations within the United States. If you're outside the US and interested in ordering, please reach out to us through Instagram (@postpartumpantyparty) or our contact form to discuss options.

What if my package is delayed or lost?

We want to make sure your order arrives safely and on time. If your package is delayed or you suspect it's lost, contact us right away through our contact form or Instagram. We'll help track it down and make sure you get your panties.

Returns & Refunds

What's your return policy?

We offer a 15-day return policy from the date of purchase. Items must be unused and in original condition to be eligible for return or exchange. If 15 days have passed since your purchase, unfortunately we can't offer a refund or exchange. For more details, check out our full Returns & Refunds Policy.

How do I start a return?

To start a return, reach out to us through our contact form or Instagram (@postpartumpantyparty) with your order number and the reason for return. We'll provide you with return shipping instructions and get your refund or exchange processed as quickly as possible.

Do you offer exchanges?

Absolutely! If you need a different size or style, we're happy to exchange your item within 15 days of purchase, as long as it's unused and in original condition. Just contact us and let us know what you'd like instead.

How long does a refund take?

Once we receive your returned item, we'll process your refund within 5-7 business days. The refund will be issued to your original payment method. Please allow an additional 3-5 business days for the refund to appear in your account, depending on your bank.

Care & Maintenance

How do I wash my panties?

Machine wash warm, do not use bleach, and tumble dry low. We recommend washing them with like colors to prevent any color bleeding. For extra care, you can hand wash them in cool water and lay them flat to dry. Avoid fabric softeners, as they can reduce the stretch and effectiveness of the spandex.

Can I bleach my panties?

No, please do not use bleach on your panties. Bleach can damage the cotton and spandex blend, weakening the fabric and affecting the color. Stick to regular laundry detergent and warm water for best results.

How long will my panties last?

With proper care, your Postpartum Panty Party panties are built to last through your entire recovery and beyond. The 95% cotton and 5% spandex blend is durable and designed to maintain its shape and support even with regular washing. Most customers find their panties stay comfortable and supportive for months of daily wear.

What should I do if the elastic stretches or the fabric pills?

Pilling can happen with cotton blends over time, especially in high-friction areas. This is normal and doesn't affect the panties' function or comfort. You can gently remove pills with a fabric shaver or lint roller. If the elastic stretches over time, that's usually a sign it's been through a lot of wear—time to celebrate with a fresh pair! If you experience issues with your panties sooner than expected, reach out to us and we'll help.